NEVER NEVER NEVER book ANYTHING to Retained Earnings in QBO. If you MUST adjust RE, create an account called RE Adjustments and use that. I had a similar client who had a lingering issue with RE. Each year, their tax accountant would book an entry to RE to correct the beginning balance being off from the previous year's ending balance. I tracked down the cause of these adjustments and it stemmed from their 1st AJE. When I moved that AJE to the RE Adjustments account, the problem fixed itself.
Also, the Pay Down Credit card feature is extremely limiting. PLEASE contact me and I will discuss my best practices with you regarding credit cards in QBO.
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David Belnap, CMA, CSCA, CPA
David.Belnap@...Pembroke Pines, FL
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