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  • 1.  Issue with Scheduling Exam Appointment – Authorization Number Error

    Posted 08-10-2025 04:19 PM

    Dear Members,

    I have just recently booked my exam for the September/October 2025 Exam window. However, I am currently unable to schedule my exam appointment due to an error related to the authorization number.

    When attempting to schedule, I receive the following message:
    "Error - The identification number entered was not recognized, Please try again."

    is anyone facing the same issues and how to resolve this issue.

    Thanks in Advance!



    ------------------------------
    Muhammad Sakhawat
    Director/Manager
    ------------------------------


  • 2.  RE: Issue with Scheduling Exam Appointment – Authorization Number Error
    Best Answer

    Posted 12-30-2025 04:17 AM

    Dear Muhammad,

    I am currently facing the same issue and was wondering if you could kindly share how you were able to schedule yours. Your guidance would be greatly appreciated.

    Thank you in advance for your help!



    ------------------------------
    Czyra Niña Salutan
    Javier, Leyte
    Philippines
    ------------------------------



  • 3.  RE: Issue with Scheduling Exam Appointment – Authorization Number Error

    Posted 01-01-2026 04:01 AM

    Hi Czyra,

    Send an email to regional IMA with your authorization number and an error screenshot. It usually takes 3 to 5 days, and after that, you can book an exam between 10 p.m. and 11 p.m.



    ------------------------------
    Muhammad Sakhawat
    Director/Manager
    ------------------------------

    Original Message


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