Hi Ragitha, you have to add -1 to your Order/Auth. No.
For Eg. If your Auth No. is 1014600123 then you have to enter it like 1014600123-1
I guess this is the issue and hope above will work for you.
Good Luck!!
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PRALIN PRASADAN
Director/Manager
DUBAI
United Arab Emirates
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Original Message:
Sent: 12-13-2025 04:39 PM
From: RAGITHA KADAVILPARAMBIL RAJAN
Subject: I am unable to schedule my exam ! It showing identification number entered was not recognised ! How to solve this issue? Help me
Original Message:
Sent: 12/13/2025 1:45:00 PM
From: Taoufiq El Ouadi
Subject: RE: I am unable to schedule my exam ! It showing identification number entered was not recognised ! How to solve this issue? Help me
Hi Ragitha, are you passing the exam in Qatar? If yes, could you please check if the prometric center is operating because it shows me closed.
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Taoufiq El Ouadi
Director/Manager
Doha
Qatar
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