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  • 1.  already paid the amount but membership is still in grace period

    Posted 13 days ago

    0n 1 june 2026 i renewed my membership but not from my order , i just loged in to my account and then click on renew my membership it goes to different page i selected professional membership paid the amount, and got the order conformation email also but when i logged in again in my ima account it still showed me  to renew my membership , my account in still in grace period .

      

    what to do now? i even email them;

    it's already over 24hrs since i have paid the membership amount or after renewel  help me out with this anyone, i dont know what to do now ?



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    Vijay Vishawkarma
    None
    Mumbai MH
    India
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  • 2.  RE: already paid the amount but membership is still in grace period

    Posted 13 days ago

    Hi Vijay,

    I would also like to renew my membership, and I am currently in the grace period. When I try to renew through my order, I do not see an option to enter a coupon code, which means I would need to pay the full amount. However, I noticed that the renewal method you used appears to be different, and it includes an option to apply a coupon code.

    Since you mentioned that you are experiencing some issues with your renewal, I am reluctant to proceed using the same method until I have a better understanding of the situation. Could you please let me know once your membership renewal has been successfully completed? That information will help me decide how to proceed with my renewal.

    Thank you for your assistance. I look forward to hearing from you.



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    Noufal K
    Student
    Manathavady
    India
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  • 3.  RE: already paid the amount but membership is still in grace period

    Posted 12 days ago

    When you are logged in, click on the Dashboard, then on My Profile, then on My Account. Scroll down to Membership Summary and check the "Paid Thru" date. If it is one year from the date you made your payment, you do not have anything to worry about, even if you still get the pop-up telling you to renew.

    What bothers me, though, is that I paid before the due date, and my "Paid Thru" date got advanced by one month. Formerly, the expiration date was May 31, 2026. But now, my expiration date is April 30, 2027. That does not seem right to me.



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    W. Lynn Roden, MA, CMA
    CMA Program Director
    HOCK international, LLC
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    Original Message


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